AI agents forclinics & hospitals
Your front desk is busy with patients in front of them while the phone keeps ringing. An AI agent answers routine calls and messages, books appointments and sends reminders, and passes anything medical to your staff.
Built for: Clinics, multi-speciality hospitals, dental and eye care, physiotherapy, diagnostic labs and wellness centres.
Where time and leads get lost
Calls go unanswered at the front desk
Reception has to choose between the patient at the counter and the ringing phone. Callers who cannot get through often book somewhere else.
Routine questions take up staff time
Doctor timings, consultation days, location, parking, what to bring for a test. These are simple to answer but they never stop.
No-shows waste doctor time
Patients forget appointments or follow-up visits, and an empty slot is time that could have helped another patient.
One team of agents, every channel
Voice agent
Answers calls after hours and during rush hours, shares doctor timings and directions, takes appointment requests and books a callback from your staff when needed.
WhatsApp agent
Replies to patients in whatever language they write in, confirms appointment requests, shares test preparation instructions you provide, and sends reminders before the visit.
Website chat
Helps website visitors find the right department, timings and contact options at any hour.
Automation
Sends appointment and follow-up reminders, collects patient feedback after visits and keeps your appointment list in one place.
Every lead or request is saved and sent to your team, and the agent hands over to a person whenever you choose. See all services or how it works.
What the agent does not do
The agent never gives medical advice, diagnoses or tells a patient which medicine to take. When a patient describes symptoms or an urgent problem, it tells them to contact the clinic or emergency services directly and alerts your staff. You decide exactly what it can and cannot say.
A dental clinic on a busy saturday
- The receptionist is checking in patients while three people call about appointments. The voice agent answers each call, shares the available days the clinic has set, takes the caller's name and preferred time, and adds the request to the clinic's list.
- The evening before each appointment, the WhatsApp agent sends a reminder with the time and the clinic's location. A patient who replies asking to reschedule is passed to the front desk with a note.
- A caller who mentions severe pain is told to come in or call the clinic's emergency number, and the staff get an alert right away.
This is an illustration of how an agent can work, not a description of a real client.
Common questions
Will the agent give medical advice?
No. It answers only practical questions such as timings, location and appointments. Anything medical goes to your doctors and staff.
Can it book directly into our appointment system?
In many cases, yes. We check what software you use on the first call. If it cannot connect, the agent collects requests in a sheet your front desk confirms.
How is patient information handled?
The agent collects only what you need to book a visit, such as name, contact and preferred time. We explain where conversations are stored and who can see them before going live.
Other industries: Education · Real estate
Start with a free first call
Thirty minutes to understand your business and show you what’s possible.